GETAX is more than an accounting firm. We are a business partner for e-commerce companies selling in and from Poland: we understand how online retail works and adapt our accounting, payroll and advisory services to its particular challenges.
We work with you in English or Polish. Every quote is individual and agreed after a free consultation.
E-commerce means a high volume of transactions, many sales channels, rules that change quickly and returns that have to be handled.
Online shops often sell across borders, which means knowing the tax rules of different countries and the EU VAT OSS system (One Stop Shop, formerly MOSS).
Stock levels, storage costs and logistics need a specialist approach to accounting and tax settlements.
Online shops process their customers’ personal and payment data, which calls for particular care about security and compliance with the GDPR (RODO in Polish).
We offer complete financial and tax solutions that take into account how online retail works.
Complete accounting services adapted to e-commerce, including a high volume of transactions, several sales platforms and international business.
Payroll and HR services that cover the different forms of employment and the way work is organised in online retail.
Tax planning strategies adapted to e-commerce companies, taking into account international transactions and different business models.
Support with strategic business decisions, including international expansion, optimising logistics and managing liquidity.
Why e-commerce companies choose GETAX as their partner for finance and accounting
We understand how e-commerce works and the challenges it faces. Our team has specialist knowledge and experience in serving online shops.
We have experience in booking electronic payments, integrating with payment gateways and settling the fees of payment providers.
We help online shops make full use of the available tax planning options, especially for VAT on international sales.
We support you with stock levels, storage and logistics costs, and integrations with warehouse systems.
We have experience with e-commerce companies selling on international markets, with correct VAT OSS settlements and tax planning.
Every client has a dedicated accountant and tax advisor who understand the specifics of the business and provide personal support.
It depends on who your customers are (businesses or consumers) and which countries you sell to. For B2C sales within the EU, the VAT OSS system (One Stop Shop, formerly MOSS) applies, and VAT is charged at the rates of the consumer’s country. For B2B sales within the EU, the reverse charge mechanism is used in most cases. Sales outside the EU are usually free of Polish VAT, but may be subject to local taxes in the country of delivery.
We help you identify your registration obligations in individual countries, prepare the right returns and streamline your settlement processes.
Returns and complaints need proper documentation. When goods are returned, a correcting invoice is issued for the sale and the goods go back into stock. For complaints that are accepted, we also issue a correction or, in the case of an exchange, document the release of the new goods. For refunds it is important to link them correctly to the original transaction.
We help you set up an efficient way of booking returns and complaints, adapted to your online shop and including settlements with payment providers.
Cooperation with influencers and affiliate programmes can be settled in several ways. Most often this is a contract for a specific work (umowa o dzieło) or a contract of mandate (umowa zlecenie) with individuals, invoices when working with businesses, or barter (an exchange of services). Such transactions must be documented properly, especially barter. We book affiliate commissions as the cost of marketing services.
Our advisors help you choose the most tax-efficient form of cooperation with influencers and prepare the right contracts and documentation.
We connect the accounting system with popular e-commerce platforms through an API or ready-made plugins. We work with platforms such as Shoper, PrestaShop, WooCommerce, Shopify, Magento, Allegro, eBay, Amazon and others. Thanks to the integration, data on sales, payments and returns is transferred to the accounting system automatically, so nothing has to be entered by hand.
The system generates accounting documents automatically, settles VAT in different countries and updates stock levels. Our technical team sets up the integration and makes sure all data is processed correctly.
Tax planning in e-commerce covers several areas. The first is the right legal form: for smaller businesses this may be a sole proprietorship (JDG, jednoosobowa działalność gospodarcza) with the lump-sum tax or flat-rate PIT, for larger ones a limited liability company (sp. z o.o.) or a limited partnership (spółka komandytowa). The second area is VAT, especially in international sales, where triangular transactions or consignment stock must be handled correctly.
The third area is costs, including logistics and storage. For international businesses, holding structures can also be considered. Our advisors analyse your business individually and propose legal solutions.
Each marketplace has its own settlement rules, payment terms and fees. The key is to record revenue correctly (gross or net), together with commissions and other fees. For foreign platforms such as Amazon or eBay, VAT must be settled correctly in different countries.
We help you automate the download of sales data from the platforms, book all operations correctly and prepare sales reports broken down by platform. This gives you full control over your finances and shows clearly how profitable each marketplace is.
Book a free consultation and find out how we can help your online shop reach the next stage of growth. We work with you in English or Polish.